Frequently Asked Questions
About the brand
CLYDA is a French brand founded in 1971 in the Haut-Doubs, the cradle of watchmaking. It draws its inspiration from its watchmaking heritage to create watches and jewelry that combine elegance, style and durability.
Founded in 1971 in the Haut-Doubs region of France, CLYDA is rooted in French watchmaking expertise. Recognized numerous times for its quality, the brand distinguished itself in the 1990s by pioneering steel jewelry. Today, it continues its legacy by creating elegant, durable, and timeless watches and jewelry.
Our jewelry and watches are conceived and designed in Paris and then manufactured in our expert workshops in Asia.
At CLYDA, style is crafted like a watch: with precision, balance, and attention to detail. Each creation combines elegance, comfort, and durability to offer feminine and timeless pieces, true to the retro-chic spirit of the 70s.
Products & materials
Our jewelry and watches are primarily made of stainless steel , a durable, resistant, and hypoallergenic material. CLYDA also uses other quality materials, such as leather , mineral glass , and sometimes gold finishes , to combine elegance and longevity.
Yes. The stainless steel used by CLYDA is hypoallergenic ; it does not oxidize or cause irritation. It is a safe, durable material, ideal for everyday wear.
Our stainless steel jewelry is resistant to everyday water, such as handwashing or light rain. However, to preserve its shine, we recommend avoiding prolonged contact with salt water, chlorine, or cosmetics.
CLYDA watches combine elegant design with French watchmaking excellence . Unlike many purely fashion brands, each model is designed with meticulous attention to precision, durability, and quality of finish , while remaining accessible and feminine.
Clean them regularly with a soft, dry cloth to maintain their shine. Avoid prolonged contact with water, perfumes, or chemicals. For any servicing or repairs, our after-sales service, based in France , is at your disposal.
Watches
All our CLYDA watches come with a 2-year warranty from the date of purchase. This warranty covers manufacturing defects and movement malfunctions , excluding normal wear and tear, battery, strap, or damage caused by impact or misuse.
Yes, CLYDA watches are water-resistant for everyday use , such as splashes or light rain. However, they are not designed for swimming or diving . The water resistance rating is indicated on the back of each watch.
Some CLYDA bracelets can be adjusted at home, particularly those with an adjustable clasp. However, for link bracelets, we recommend having them adjusted by a jeweler to avoid damaging the watch.
Order & Delivery
Standard delivery is estimated to take between 3 and 5 business days , depending on the destination.
An express option is also available, with delivery in 1 to 2 working days .
Yes, we offer international delivery within the European Union .
We deliver to the following countries:
France, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
By clicking on the order number in the shipping confirmation email you will receive, you will access the "Track my order" link, which will redirect you to our delivery partner's website. There you can view the different statuses of your order: being prepared , shipped , in transit , or delivered .
Returns, guarantees & after-sales service
You have 30 days after receiving your order to return an item to us.
Products must be unworn, unwashed, undamaged , and returned in their original condition , with original label and packaging .
Returns can be made via our online returns portal .
You can choose between:
- A refund (return shipping costs are your responsibility),
- A credit note valid for 1 year on the clyda.com website (a prepaid return label can be provided).
Once we receive the package, we process the return within 3 to 7 business days .
The refund is processed within 5 to 10 business days after validation.
If your jewelry or watch has a defect, we invite you to contact our after-sales service via the contact form.
Our team, based in France, will assess the situation and advise you on the appropriate return or repair procedure.
Our after-sales service is based in France , where a dedicated team ensures the maintenance, repair and follow-up of your CLYDA watches and jewelry with the utmost care.
If your watch was not purchased from our website, we recommend that you contact the store where it was purchased directly for any repair requests.
Yes. All our CLYDA watches are guaranteed for 2 years from the date of purchase.
This warranty covers manufacturing defects and movement malfunctions . Jewelry, however, benefits from the same quality control but is not covered by a specific warranty .
Offer CLYDA
Yes. Each CLYDA watch and piece of jewelry is carefully presented in a CLYDA-branded box , ideal for gifting or storing your pieces in the best conditions.








